We’re here to help, from the very start of your Champneys experience.
We’ve put together the answers for the questions we get asked most often on our Frequently Asked Questions page, so it may save you time to check if your query has already been answered.
If you can’t find what you’re looking for then get in touch by phone, email or by tweet.
If you’ve already chosen your location or service, please click through, to find the right address: Use the contact information below to find out more about our resorts.
We’re dedicated to providing the best service possible and to help with that we want you to hear from you. Please share your experiences with us – your feedback is extremely important.
When you visit Champneys, we want you to relax and unwind; to have the time of your life.
For our best prices you can book online, however, if you would like to speak to one of the team you can call us on 0843 5611 932 (Mon - Fri 09:00 - 18:00 Sat 09:00 - 16:45 Sun 10:00 - 16:45)
(calls to this number will be charged at 7p per minute, plus your operators access charge).
Christmas Opening Hours for Reservation Line:
Christmas Eve: 08:00 – 13:00
New Year’s Eve: 10:00 – 16:00
New Year’s Day: 12:00 – 16:00
Reservations: reservations@champneys.com / 0843 3162222 (Mon - Fri 09:00 - 18:00 Sat 09:00 - 16:45 Sun 10:00 - 16:45)
(calls to this number will be charged at 7p per minute, plus your operators access charge)
Treatment bookings: treatments@champneys.com
Medical: tring.medical@champneys.com
Fitness: Gaston.James@champneys.com
Boot Camp: bootcamp@champneys.com
Club membership: Healthclub@champneys.com
Nutrition: SpringsNutritionist@champneys.com (please state your resort)
Corporate meetings and events: corporate.bookings@champneys.com / 03333 210143
Reception: TringReception@champneys.com / 01442 291000
Online shop: online@champneys.com
General Manager: Lucy.Witney@champneys.com
Reservations: reservations@champneys.com / 0843 3162222 (Mon - Fri 09:00 - 18:00 Sat 09:00 - 16:45 Sun 10:00 - 16:45)
(calls to this number will be charged at 7p per minute, plus your operators access charge)
Treatment bookings: treatments@champneys.com
Fitness: Libby.Swain@champneys.com
Boot Camp: bootcamp@champneys.com
Club membership: Healthclub@champneys.com
Nutrition: SpringsNutritionist@champneys.com (please state your resort)
Corporate meetings and events: corporate.bookings@champneys.com / 03333 210143
Reception: ForestMereReception@champneys.com / 01428 726000
Online shop: online@champneys.com
General Manager: Robert.Simmonds@Champneys.com
Reservations: reservations@champneys.com / 0843 3162222 (Mon - Fri 09:00 - 18:00 Sat 09:00 - 16:45 Sun 10:00 - 16:45)
(calls to this number will be charged at 7p per minute, plus your operators access charge)
Treatment bookings: treatments@champneys.com
Fitness: Tony.Epps@champneys.com
Boot Camp: bootcamp@champneys.com
Club membership: Healthclub@champneys.com
Nutrition: SpringsNutritionist@champneys.com (please state your resort)
Corporate meetings and events: corporate.bookings@champneys.com / 03333 210143
Reception: HenlowReception@champneys.com / 01462 811111
Online shop: online@champneys.com
General Manager: Michiel.Boereboom@champneys.com
Reservations: reservations@champneys.com / 0843 3162222 (Mon - Fri 09:00 - 18:00 Sat 09:00 - 16:45 Sun 10:00 - 16:45)
(calls to this number will be charged at 7p per minute, plus your operators access charge)
Treatment bookings: treatments@champneys.com
Fitness: James.Bailey@champneys.com
Boot Camp: bootcamp@champneys.com
Club membership: Healthclub@champneys.com
Nutrition: SpringsNutritionist@champneys.com (please state your resort)
Corporate meetings and events: corporate.bookings@champneys.com / 03333 210143
Reception: SpringsReception@champneys.com / 01530 273873
Online shop: online@champneys.com
General Manager: Carol.Harvey@champneys.com
Chichester: Chichester@champneys.com
Enfield: Enfield@champneys.com
Guildford: Guildford@champneys.com
Milton Keynes: Miltonkeynes@champneys.com
St. Albans: Stalbans@champneys.com
Tunbridge Wells: Tunbridgewells@champneys.com
For all other enquires, please use these addresses:
Reservations enquiries (Mon - Fri 09:00 - 18:00 Sat 09:00 - 16:45 Sun 10:00 - 16:45): reservations@champneys.com
Gift voucher enquiries: reservations@champneys.com
Online shop/product enquiries: online@champneys.com
Charity enquiries: Charity@champneys.co.uk
Group Reservations Manager: Matthea.Fearon@champneys.com
Senior Management: management@champneys.com
Group General Manager: William.Simmonds@champneys.com
Website enquiries (Mon - Fri 09:00 - 17:00): catherine.filmer@champneys.com
Press/ PR enquiries: Hayley.Mountstevens@champneys.com