We’re here to help, from the very start of your Champneys experience. We’ve put together the answers for the questions we get asked most often on our Frequently Asked Questions page, so it may save you time to check if your query has already been answered.
The central reservations department is open as follows:
Monday - Thursday: 10:00 – 20:00
Friday: 10:00 – 18:00
Saturday - Sunday: 10:00 – 16:30
During the festive period, the central reservations department is open as follows:
24 December: 8:30 – 12:30
25-26 December: Closed
27-31 December: 10.00 – 16.00
1 January: 12.00 – 16.00
2 January: 10.00 – 16.30
3 January: 10.00 – 16.00
For Tring, Forest Mere, Henlow Grange and Springs, please email reservations@champneys.com.
If your query is urgent, please call central reservations on 0343 226 2222.
Alternatively, each location can be reached independently on the numbers below.
Tring: 0343 210 1442
Forest Mere: 0343 210 1428
Henlow Grange: 0343 210 1462
Springs: 0343 357 0115
Eastwell Manor and Mottram Hall can be contacted directly. Please email in the first instance.
Mottram Hall reservations: reservations@mottramhall.com | 0343 210 1625
Eastwell Manor reservations: reservations@eastwellmanor.co.uk | 0343 224 1700
A note about phone charges
Please note, calls to 03 numbers are charged at the same rate as geographical landline numbers. The rate will depend on the plan you are on with your provider. Often mobile phone providers will include free minutes to landline numbers, including 03 numbers, while landline phone providers often offer free calls to landlines and 03 numbers at certain times of day or day of week.