Contact us

We’re here to help

We’re here to help, from the very start of your Champneys experience. We’ve put together the answers for the questions we get asked most often on our Frequently Asked Questions page, so it may save you time to check if your query has already been answered.


Opening hours

The central reservations department is open as follows:

Monday - Thursday: 10:00 – 18:50
Friday: 10:00 – 18:00
Saturday - Sunday: 10:00 – 16:30

During the Christmas period, opening hours will be as follows:

Sunday, Christmas Eve: CLOSED
Monday, Christmas Day: CLOSED
Tuesday, Boxing Day: CLOSED
Wednesday, 27th December: 09:00 - 17:30
Thursday, 28th December: 09:00 - 17:30
Friday, 29th December: 09:00 - 17:30
Saturday, 30th December: 10:00 - 16:00
Sunday, New Year's Eve: CLOSED
Monday, New Year's Day: CLOSED


Contact details for Champneys spa resorts

For Tring, Forest Mere, Henlow Grange and Springs, please email

If your query is urgent, please call central reservations on 0343 226 2222.

Alternatively, each location can be reached independently on the numbers below.

Tring: 0343 210 1442
Forest Mere: 0343 210 1428
Henlow Grange: 0343 210 1462
Springs: 0343 357 0115


Contact details for Champneys hotels

Eastwell Manor and Mottram Hall can be contacted directly. Please email in the first instance.

Mottram Hall reservations: | 0343 210 1625
Eastwell Manor reservations: | 0343 224 1700

A note about phone charges
Please note, calls to 03 numbers are charged at the same rate as geographical landline numbers. The rate will depend on the plan you are on with your provider. Often mobile phone providers will include free minutes to landline numbers, including 03 numbers, while landline phone providers often offer free calls to landlines and 03 numbers at certain times of day or day of week.

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Black Friday sale extension

Due to unprecedented demand slowing our website, we have extended our Black Friday offers by one more day.

You can still enjoy:
30% extra free on gift cards
50% off days and stays in 2024.