We have updated our Cancellation Policy

 

Book with confidence

As the UK’s Original Health Spa, our guests’ health and wellbeing is of the utmost importance to us at all times.

We are very much aware of the growing concerns around coronavirus (Covid-19) and the important role we play in maintaining the health and wellbeing of our staff, guests and members.

We remain committed to offering you flexible booking options. Given these unique and unexpected circumstances we are making adjustments to our booking policies to give you extra peace of mind:

Existing Reservations - that are scheduled for arrival before 30th April, 2020 can be changed at no charge up to 48 hours before your scheduled arrival.

New Reservations - that are booked between today and 30th April, 2020 for any future arrival date, can be changed at no charge up to 48 hours before your scheduled arrival.

To change your reservation please call 0843 5612 102 or email reservations@champneys.com. If you booked through another travel site, please contact them for assistance.

COVID-19 policy: https://www.champneys.com/about-champneys/news/covid-19-policy/

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